Skill Mavens LLC (“we”, “us”, or “Skill Mavens”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from visitors to our website and customers who use our products or services.
Information We Collect
In order to provide you with our products or services, we may collect personally identifiable information that you voluntarily provide to us when you:
- Use our website
- Make inquiries or request information from us
- Place an order or make a purchase
- Subscribe to our newsletter or mailing list
- Participate in surveys, contests, or promotions
The types of personal information we may collect include:
- Name
- Contact information (such as email address, mailing address, and phone number)
- Any other information you choose to provide
The types of personal information that third parties collect on our behalf include:
- Payment information (such as credit card details)
Refer to Clover’s privacy policy here (clover.com/privacy-policy).
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing and improving our products and services
- Communicating with you about your account, orders, and inquiries
- Sending you marketing communications, newsletters, and promotional offers
- Conducting research, surveys, or analysis to better understand our customers’ needs
- Customizing your experience on our website
- Complying with legal and regulatory requirements
Information Sharing and Disclosure
We will not sell, rent, or lease our customer lists to third parties. However, we may share your personal information with third parties in the following circumstances:
- With service providers who assist us in operating our business and providing our products and services (e.g., payment processors, shipping companies)
- With our business partners and affiliates for marketing and promotional purposes
- In response to legal requests or proceedings (e.g., court orders, subpoenas)
- To protect our rights, property, or safety, or the rights, property, or safety of others
- In connection with a merger, acquisition, or sale of assets
Data Security
We take reasonable measures (such as the use of SSL protocol and secure storage mechanisms) to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
Personally Identifiable Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to provide our services, maintain business records, comply with legal, accounting, or reporting requirements, and resolve disputes or enforce our agreements. The length of time we retain personal information may vary depending on the type of information and the purpose for which it was collected. Factors we consider when determining retention periods include:
- The duration of our relationship with you
- Whether the information is needed to provide ongoing services or support
- Our legal and regulatory obligations
- Applicable statutes of limitation
- Whether retention is necessary to prevent fraud, enforce agreements, or protect our legal rights
When personal information is no longer required for these purposes, we will securely delete, anonymize, or otherwise dispose of it.
Comments
If you leave a comment, the comment and its metadata are retained indefinitely.
Cookies
If you complete a form or leave a comment on our site you may opt-in to saving your personal information (name, email address, website for example) in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture (if you are a user of this service) is visible to the public in the context of your comment.
Site Links
Our website contains links and embedded content that will direct you to other websites. We encourage you to remain aware of when you leave our website to access these links. These links will be subject to their own privacy policies set by the website owners. We are not responsible for the content or privacy practices of these linked websites.
Your Choices
You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us by following the instructions provided in such communications or emailing a request to julianne@skillmavens.com.
Understand we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected
- Provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us
- Comply with the law or maintain legal or contractual obligations
Children
We do not knowingly collect personally identifiable information from children under the age of eighteen. If users are under the age of eighteen, they must have the permission of a parent or guardian to use our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or contacting you directly. Your continued use of the website and/or services after such modifications will constitute your acknowledgment and agreement of the modified Privacy Policy.
Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at julianne@skillmavens.com.